Effective Date: March 18, 2026
1. Introduction
Bon Voyage by Barbour, doing business as BVB Travel, is a sole proprietorship owned and operated by Carla Barbour ("BVB Travel," "I," "me," or "my"). I am committed to protecting your personal information. This Privacy Policy explains how I collect, use, share, and protect information you provide through my website (bvbtravel.com), contact forms, and other communications — including text messaging.
By using my website or communicating with me, you agree to the practices described in this policy.
2. Information I Collect
I may collect the following types of personal information:
Information You Provide Directly
Full name
Email address
Phone number (including mobile number for SMS communications)
Travel dates, destination preferences, and group details
Wedding or event details (for destination wedding inquiries)
Payment information (processed securely through third-party providers)
Any other information you voluntarily submit through my contact or inquiry forms
Information Collected Automatically
Browser type and device information
IP address and approximate location
Pages visited on bvbtravel.com and time spent on each page
Referring website or source
3. How I Use Your Information
I use your personal information to:
Respond to travel inquiries and provide personalized trip planning services
Send booking confirmations, payment receipts, and itinerary details
Send appointment reminders and follow-up communications related to your travel plans
Provide urgent updates during travel (such as flight changes, hotel issues, or destination alerts)
Send general client updates related to your active or upcoming booking
Communicate information about destination weddings, group travel, and resort offerings relevant to your inquiry
Comply with legal obligations and resolve disputes
4. Text Messaging (SMS) Communications
I may contact you via text message (SMS) for the following purposes:
Booking confirmations and travel reminders
Urgent communications during travel, such as itinerary changes, resort updates, or emergency alerts
General client follow-ups related to your inquiry or active booking
By providing your mobile phone number and agreeing to receive text messages from BVB Travel, you consent to receive SMS messages at the number provided. Message and data rates may apply. Message frequency will vary depending on your booking status and trip timeline.
You may opt out of SMS communications at any time by replying STOP to any text message from me. You may also contact me directly to update your communication preferences. After opting out, you may continue to receive non-promotional messages strictly necessary to complete an active transaction (such as urgent travel alerts).
I do not sell, share, or use your mobile phone number for any purpose other than the communications described above. Your phone number will not be shared with third parties for their own marketing purposes.
For help or more information about my text messaging program, reply HELP to any message or contact me at the information listed at the end of this policy.
5. How I Share Your Information
BVB Travel does not sell or rent your personal information to third parties. I may share your information only in the following limited circumstances:
Service Providers
I work with trusted third-party vendors to operate my business, including booking platforms, email marketing tools, CRM systems, and payment processors. These providers are permitted to use your information only to perform services on my behalf.
Travel Suppliers
When you book travel through BVB Travel, I may share relevant personal details with hotels, resorts, cruise lines, airlines, or tour operators to complete your reservation.
Legal Requirements
I may disclose your information if required by law, regulation, or legal process, or to protect the rights and safety of BVB Travel, my clients, or others.
6. Data Retention
I retain your personal information for as long as necessary to provide services to you, maintain business records, and comply with applicable legal obligations. If you would like your information removed from my records, please contact me directly.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access the personal information I hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of marketing communications at any time
Opt out of SMS communications by replying STOP
To exercise any of these rights, please contact me using the information at the end of this policy.
8. Cookies and Website Tracking
My website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Note that disabling cookies may affect certain features of my website.
I may also use third-party analytics tools (such as Google Analytics) to understand how visitors interact with my site. These tools collect data in aggregate and do not identify you personally.
9. Data Security
I take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. I encourage you to use caution when sharing personal information online.
10. Third-Party Links
My website may contain links to third-party websites, such as resort pages or booking portals. I am not responsible for the privacy practices of those sites. I encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
My services are intended for adults aged 18 and older. I do not knowingly collect personal information from children under 13. If you believe I have inadvertently collected information from a minor, please contact me immediately.
12. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my practices or applicable law. When I do, I will update the effective date at the top of this document. I encourage you to review this policy periodically. Continued use of my website or services after any changes constitutes your acceptance of the updated policy.
13. Contact Me
If you have questions about this Privacy Policy, your personal information, or my communication practices, please contact me:
Carla Barbour | Bon Voyage by Barbour (BVB Travel)
Website: bvbtravel.com
Email: carla@bvbtravel.com
Phone/Text: 813-703-2220
Maryland, USA
This Privacy Policy was prepared for Bon Voyage by Barbour | bvbtravel.com